Storage limits and file uploads

Each plan includes a storage quota for project files, ticket attachments, and media.

  • Flexible — 1 GB
  • Freelance — 2 GB
  • Business — 5 GB
  • Enterprise — 15 GB

Stay under the quota

  • Prefer external links for large video or raw photo packs.
  • Delete obsolete project files and closed-ticket attachments regularly.
  • Compress PDFs and images before upload when quality allows.

When the limit is reached, new uploads fail until you free space or upgrade. Media-heavy agencies can request higher storage on Enterprise+ at [email protected].

Did you find this article useful?